To do that, the badi community needs to be secure, and we make sure it is. Follow our four simple steps to keep safe in your search for the perfect roommate!
Always communicate and book through our website or app. Our cancellation policy protects you from fraud and unforeseen situations.
Never make payments outside our website or app. Only bookings and payments made through badi are covered by our guarantee. We strongly advise against using payment methods outside the platform.
A trusted user is a lister that has had their bank account details confirmed by us. You can identify them by the blue label that appears on their profiles. If you are a lister, becoming a trusted user will help you fill your room faster.
We constantly monitor the community. If you see a profile or room that’s suspicious - you can report it. We’ll investigate it quickly and take action if necessary.
At badi, we strive to create and maintain a community where everyone feels safe and respected at each stage of their experience.
A complete profile helps us to easily find your perfect badi. Try to be as responsive as possible.
If you’re looking for a room, review the details of the listing carefully. Are pets accepted? Does the price include bills? Is there a terrace? This should all be set out in the listing.
If you have a room to rent, be transparent from the get go. Include all house rules and amenities in the listing. This will help ensure a smooth experience for each step.
Our secure platform protects you against fraud. That’s why we ask you to never wire money or pay someone directly.
Reporting suspicious users or rooms is quick and easy. We investigate every single report that we receive.
If you have questions or problems of any kind, you can contact us directly. We’re always happy to help and never leave a message unanswered.
Not to worry, check out our safety related FAQs below.