Our “General Terms and Conditions of Use” and “Conditions of Booking Systems” have been updated.
The effective Date of our revised General Terms and Conditions of Use (which currently also include the previously separated “Terms and Conditions of Booking”) is 14/08/2019.
- Legally binding Agreement between BADI and You
- Changes to these General Terms and Conditions of Use
- What is www.badi.com and Badiapp?
- How to contact BADI and how BADI may send communications to You
2 YOUR OBLIGATIONS
- Platform Eligibility and Platform Acceptable Use Policy
- Registration and Booking Policy
- Cancellation Policy
- Other services provided by BADI
3 YOUR RIGHTS
- License to BADI regarding your content
- Service Availability
- Intellectual Property Rights
- Processing of the information
4 BADI’S DISCLAIMER AND LIMIT OF LIABILITY
- No Warranty
- Exclusion of Liability
GOVERNING LAW AND DISPUTE RESOLUTION
PLEASE READ CAREFULLY THE FOLLOWING GENERAL TERMS AND CONDITIONS OF USE BEFORE YOU MAKE ANY USE OF OUR WEBSITE PLATFORM, MOBILE APPLICATION AND/OR SERVICES (hereinafter referred to collectively as “BADI Platform”). THESE GENERAL TERMS AND CONDITIONS OF USE REGULATE THE USE AND ACCESS TO THE WEBSITE WWW.BADI.COM AND THE CORRESPONDING MOBILE APPLICATION AND THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS.
IF YOU ACCESS, REGISTER AND/OR, IN ANY WAY, USE BADI PLATFORM AND/OR PROVIDE ANY PERSONAL DATA TO BADI, YOU WILL BE GIVING YOUR UNCONDITIONAL, FULL AND EXPRESS ACCEPTANCE TO THE ENTIRE GENERAL TERMS AND CONDITIONS OF USE SET FORTH AND, AS INDICATED ON ITEM a. BELOW, THESE TERMS AND CONDITIONS CONSTITUTE A LEGALLY BINDING AND ENFORCEABLE AGREEMENT BETWEEN YOU AND BADI.
IF YOU DO NOT AGREE TO ANY OF THE ABOVE, WE KINDLY ASK YOU TO IMMEDIATELY STOP USING AND/OR ACCESSING BADI PLATFORM.
Last but not least, please note that this General Terms and Conditions of Use are in compliance with Law 3/2014, of March 27th, amending the Law for the Protection of Consumers and Users, Law 34/2002, of July 11th, on Services of the Information Society and Electronic Commerce and Law 7/1998 on General Contracting Terms and Conditions.
Indeed, in compliance with the provisions of article 10 of Law 34/2002, of July 11th, on Services of the Information Society and Electronic Commerce, we kindly provide You with the following details of the owner of www.badi.com and Badiapp:
We are registered in Spain as a subsidiary of the company BADIAPP 2015 INC. under the name: BADIAPP 2015 INC. Sucursal en España (hereinafter referred to as “BADI”)
Our registered office is at: Avenida Meridiana 89, 08026 Barcelona (Spain)
We are registered at: Companies Registry of Barcelona
Registration details: Vol. 46316, page 6, sheet B 516342.
Our date of registration was: 13th March 2018
Our VAT number is: W-4008972D
Our contact email is: email@example.com
1.1. Legally Binding Agreement between BADI and You
These General Terms and Conditions of Use and the related Privacy and Cookies Policies are a LEGALLY BINDING AGREEMENT BETWEEN YOU AND BADI (hereinafter referred to as the “Agreement”) to which You are agreeing to enter when accessing, registering and/or in any way using our Platform.
In the Agreement:
- “We”, “us” or “our” means BADI; and
- “You” or “your” means the user of BADI Platform.
Indeed, please note that the Agreement sets out the following:
- Your legal rights and responsibilities (please see sections 2 and 3 below); and
- BADI’s legal rights and responsibilities (please see section 4 below).
Due to the great importance of the content of this document, we kindly invite You to contact us in case You don’t understand any of the above and want to talk to us about it. For these purposes, You can contact us at: firstname.lastname@example.org
BADI is committed to serve its Users with utmost care and diligence. Therefore, please let us know if You would like the Agreement and/or any related information to be provided to You in another format (i.e. audio, large print, etc.) and we will use our best endeavors to assist You. In this regard and since our app is available for mobile devices, we kindly advise You not to use it when driving or in any situations that may endanger your safety and others.
Last but not least, please note that IF YOU WOULD LIKE TO TERMINATE THE AGREEMENT, YOU CAN DO SO BY CLOSING YOUR ACCOUNT AND NO LONGER ACCESSING OR USING OUR PLATFORM. HOWEVER, IF THE AGREEMENT IS TERMINATED, IT WILL NOT AFFECT BADI’S RIGHT TO RECEIVE ANY MONEY WHICH YOU OWE TO BADI UNDER THE AGREEMENT (please see section V below).
1.2. Changes to these General Terms and Conditions of Use
BADI RESERVES THE RIGHT TO EXTEND, MODIFY, REPLACE AND/OR CANCEL THESE GENERAL TERMS AND CONDITIONS OF USE AT ANY TIME AND WITHOUT PRIOR NOTICE, WITHOUT THIS GIVING RISE TO ANY LIABILITY OR COMPENSATION WHATSOEVER. UNLESS OTHERWISE REQUIRED BY LAW, BADI WILL WARN ALL REGISTERED USERS OF ANY CHANGES MADE TO THESE GENERAL TERMS AND CONDITIONS OF USE AT LEAST 30 DAYS BEFORE BADI MAKES CHANGES BY EMAIL, ON ITS WEBSITE OR ON ITS MOBILE APP.
Additionally, WE KINDLY ADVISE YOU TO REGULARLY REVIEW THESE GENERAL TERMS AND CONDITIONS OF USE TO STAY ABREAST OF ANY CHANGES WE MIGHT NEED TO MAKE SINCE, IF YOU ACCESS OUR PLATFORM AFTER ANY CHANGE IS MADE TO THESE GENERAL TERMS AND CONDITIONS OF USE, YOU ARE EXPRESSLY AGREEING TO THE CONTENT OF THE NEW GENERAL TERMS AND CONDITIONS OF USE.
“Badi Booking System” refers to the functionality offered by BADI that allows Users to formalize a Booking of Premises.
“BADI Content” refers to all material that BADI shares through its Platform and any content that is property of BADI or authorized by third parties found in BADI Platform.
“BADI Fees” refers to the amount charged by BADI for the provision of online platform services and it includes the fees that BADI may charge to the Lister (hereinafter, “BADI Lister fees”) as well as the fees that BADI may charge to Seekers (hereinafter, “BADI Seeker fees”).
“BADI Inbox” refers to one of BADI Platform features, which allows registered Users to Exchange information.
“BADI Penalty” refers to the amount charged by BADI either to the Lister and/or to the Seeker and which both the Lister and the Seeker undertake to pay in the event of omitting to perform the terms imposed upon them in relation to the cancellation of a booking. Penalties are expressly agreed by Users as a compensation to BADI for the disruption and for the detrimental impact on the confidence in BADI Platform and its community.
“BADI Platform” refers to any web pages, applications or other platforms and/or means of access, made available by BADI.
“BADI Services” refers to BADI services associated with the use of BADI Platform and the completion of Booking Requests.
“Booking Acceptance” refers to the formal acceptance of a Booking Request either by the Lister or by the Seeker.
“Booking confirmation” refers to the email sent by BADI regarding the full completion of the booking of a Listing through BADI Platform.
“Booking Rejection” refers to the formal rejection of a Booking Request either by the Lister or by the Seeker.
“Booking Request” refers to a proposal sent either by the Lister to the Seeker or, vice versa, to finalise the booking of the Premises. This Proposal can be made either through the Inbox section or within a Listing through the “Book now” button available at BADI Platform. The Booking Request contains the Start Date, End Date and the Rent Amount.
“Cancellation Fees” refers to the amount charged by BADI for the cancellation of a Booking.
“Compliance Violations” refer to any aspect of either (i) the Premises that would make it uninhabitable, a health risk, and/or any substantial modifications that differ from the description provided by the Lister in the Listing or (ii) the Lister or Seeker, whose identity and/or circumstances substantially differ from his/her profile and in which the Seeker or Lister has relied upon when confirming the Booking Request and the entity of which is ultimately to be determined by BADI.
“End Date” refers to the date on which the Seeker indicates, upon confirming the booking request, that they will move out of the Premises.
“First Transfer” refers to the amount paid by the Seeker to the Lister at the time the Booking is confirmed, and whose aim is to ensure the operation goes smoothly for both parties. The First Transfer amount will be retained for a maximum of ninety (90) days before the Start Date and it will be subject to the mandatory release and transfer to the Lister following such period.
“General Terms and Conditions of Use” refers to this document.
“Inbox invite” refers to the request sent either by the Lister or by the Seeker to each other in order to discuss the details of a Listing.
“Lease” refers to the private rental agreement entered between the Lister (acting as lessor) and by the Seeker (acting as lessee), regarding which BADI IS NEITHER PART NOR EXERTS ANY INFLUENCE OR CONTROL UPON.
“Lease Rent Amount” refers to the price agreed between the Lister and the Seeker for the lease of the Premises.
“Lister” refers to anyone who publishes a Listing of premises on BADI that is available for booking by a Seeker. Listers can be physical persons or legal entities, as well as any other entity that is the property owner, or is in possession of a title that allows them to rent on behalf of the owner or on behalf of a third-party, any premises intended for rental for a continuous period of 32 days or more. It is the Lister’s responsibility to ensure that the rental period published is in accordance with the applicable national, regional and/or local regulations in force where the Premises are located.
“Listing” refers to any Premises published with the purpose of being available to rent by a Seeker using BADI Platform.
“Premises” refers to the available accommodation published using BADI Platform and available for a Seeker to request a booking.
“Recommendations” refers to suggestions that BADI might communicate to Listers based on the preferences provided by them during the registration process.
“Seeker” refers to any person or entity who registers on BADI Platform and requests a booking for the lease or sublease (in either case, “Lease” will be used), through the same platform, of any premises in which they are neither the tenant, lessee, landlord or owner.
“Start Date” refers to the date on which the Seeker indicates, upon confirming the booking request, that they will move into the Premises.
“Tax” refers to any applicable taxes.
“User” refers to any person or entity who accesses and/or uses BADI Platform. Badi Platform Users must be of legal age pursuant to the applicable national, regional and/or local legislation where the Premises are located and Users, by navigating and/or accessing Badi Platform, represent and warrant that they do comply with such legal requirements.
1.4. What is www.badi.com and Badiapp?
They are a website and its correspondent mobile application, owned by BADIAPP 2015 INC, and managed by its Spanish subsidiary, registered in Spain under the name BADIAPP 2015 INC. SUCURSAL EN ESPAÑA (hereinafter referred to indistinctly as “BADI”) which allow Users to post and find offers for the Lease of Premises for a medium to long term period of time in respect of which:
(i) Listers hold the legal rights or possess the necessary legal faculties to lease them; and
(ii) Seekers possess the necessary legal faculties to enter into a lease agreement as a lessee.
Please note that BADI IS SOLELY AND STRICTLY AN ONLINE PLATFORM THAT SERVES AS A CONNECTION POINT BETWEEN USERS INTERESTED IN OFFERING or RENTING AN ACCOMMODATION FOR A CONTINUOUS PERIOD OF 32 DAYS OR LONGER. In any event, it is the Users responsibility to verify that the offered rental period is in conformity with the applicable local or regional legislation in force where the Premises are located.
UNDER NO CIRCUMSTANCES BADI OFFERS:
(i) INTERMEDIARY SERVICES IN THE REAL ESTATE SECTOR;
(ii) INTERMEDIARY SERVICES IN THE LODGING/TOURIST RENTAL SECTOR; NOR
(iii) EXERTS ANY INFLUENCE OVER THE OFFERING or LETTING OF PREMISES BETWEEN USERS.
FURTHERMORE, BADI DOES NOT FORM PART OF THE LEASE AGREEMENT AND SUCH AGREEMENT WILL EVENTUALLY BE ENTERED ONLY BETWEEN USERS, WHO ARE THE ONLY ONES WHO FREELY AND INDEPENDENTLY STABLISH THE CONDICIONS OF SUCH AGREEMENT. BADI DOES NOT HAVE CONTROL AND DOES NOT OFFER ANY SUPERVISION OVER THE LEASE AGREEMENT AND, THEREFORE, BADI IS EXEMPT FROM ANY RESPONSIBILITY, SHOULD ANY TYPE OF CONFLICT, DISAGREEMENT OR GRIEVANCE ARISE FROM SUCH LEASE AGREEMENT. ANY CIRCUMSTANCE DERIVED FROM THE AFOREMENTIONED LEASE AGREEMENT SHOULD BE SOLVED BETWEEN THE USERS THEMSELVES. FURTHERMORE, BADI WILL NOT TAKE PART IN NEGOTIATIONS TO ENTER INTO DERIVED FROM THE LEASE AGREEMENT OR ANY OTHER TYPE OF AGREEMENT, NOR WILL BADI ACT AS AN INTERMEDIARY IN ANY WAY IN ANY DISPUTE THAT ARISES AS A CONSEQUENCE OF SAID AGREEMENTS.
However, BADI recommends that both the Seeker and the Lister read carefully the Lease, or any other agreement set forth by both parties, as it will be the document that governs the relationship between them.
IT IS CRUCIAL THAT YOU UNDERSTAND THAT THE SERVICES OFFERED BY BADI ARE CONSIDERED FINALISED UPON CONFIRMATION OF ANY BOOKING, UNLESS OTHERWISE EXPRESSLY SPECIFIED HEREIN.
Users freely determine rental prices. BADI does not recommend rental prices to the Users and is not in any way liable for taxes arising out of or derived from any Leases. Additionally, Users are the sole responsible for taxes, any other obligation arising from the Leases, as well as any charges or encumbrances or contractual or extracontractual liability arising in connection with the lease and the relationship established between the Users. Users expressly agree to hold BADI harmless in this regard. Indeed, Users are the sole responsible for compliance with local, regional, state or national laws that are applicable in each case.
Therefore, USERS ARE THE SOLE RESPONSIBLES FOR COMPLIANCE WITH LOCAL, REGIONAL, STATE OR NATIONAL LAWS THAT ARE APPLICABLE IN EACH CASE AND USERS EXPRESSLY AGREE THAT THEY WILL HOLD BADI FREE AND FULLY HARMLESS FROM ANY THIRD-PARTY CLAIMS.
Last but not least, BADI reserves the right to freely assign spaces, sections or pages of the Platform, even interspersed with the contents of the User, for the inclusion of contents for advertising or promotional purposes or that are subject to sponsorship, without the obligation to obtain the consent of the Users in this regard.
1.5. How to contact BADI and how BADI may send communications to You
Please note that You can reach us:
- For general information, technical issues and/or any additional questions, please contact Badi Customer Support services at the following email address: email@example.com
- For reservations, payments and/or any additional questions, please contact Badi Customer Support services at the following email address: firstname.lastname@example.org
- For any safety and/or security issues, please contact Badi Customer Support services at the following email address: email@example.com
Please note that our Customer Support Services are available: 9.00 to 18.00 CEST Monday to Sunday except Fridays 8.00 to 15.00 CEST.
Additionally, You agree that BADI and/or its subcontractors may contact You or provide notices and messages to You either within the Platform, or by sending them to the contact information that You provided upon registering in BADI Platform in relation to your use of the Platform. In this regard, You expressly agree to keep such contact information up to date at all times.
2 YOUR OBLIGATIONS
2.1. Platform Eligibility and Platform Acceptable Use Policy
(i) You expressly AGREE AND WARRANT THAT:
- You are 18 years old or older;
- You will comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, tax laws, and regulatory requirements;
- You will create only one account which will be under your real name;
- You will provide BADI only with data that is truthful, accurate and complete and You will bear the responsibility of updating the information supplied, in such a way that reflects the real situation both about You and about the premises;
- You will not disclose data relating to your account nor You will make it available to third parties and You will be the sole responsible in the event of use of such data by third parties;
- You will immediately inform BADI about the subtraction, disclosure or loss of your user name and/or password;
- You have the legal right to lease/sublease the advertised Premises or You have the legal right to enter into a lease/sublease agreement as the lessee of the advertised Premises, and there is no impediment to lease/sublease such Premises;
- You have not been restricted by BADI in the past from using the Platform; and
- You will only post Content that is in accordance with BADI quality requirements, this is:
Visuals that only include the room and neither people nor personal items;
Descriptions that only refer to the real physical conditions of the Premises;
Information that does not induce other Users to circumvent the use of the Platform or execute a Booking Request by other means than BADI Platform itself (such as telephone numbers and email addresses); and
Information that is within the limits of a real estate transaction and based on the offering of Premises for accommodation purposes in exchange for a rent.
Please note that any acts or omissions contravening the above will constitute a violation of the Agreement and, therefore, such acts or omissions shall entitle BADI both to cancel your account and to take the appropriate legal actions.
Users will be responsible for the inaccuracy or lack of veracity of the information provided. In the event that the User provides any false, inaccurate or incomplete information or if BADI considers that there are reasonable grounds for doubting the veracity, correctness and completeness thereof, BADI may deny You the present and future access and use of the Platform or any of its contents and/or services. BADI cannot guarantee the identity of registered users, therefore it will not be responsible for the use of the identity of a User registered by non-registered third parties.
Users are fully responsible for the access and correct use of their profile and other contents of the Platform subject to current local, regional, state or national legality, as well as principles of good faith, morality, good manners and public order. And specifically, they commit to diligently observe the present General Terms and Conditions of Use.
(ii) You expressly AGREE AND WARRANT THAT YOU WILL NOT:
- Use the Platform for illegal or unauthorized purposes;
- Host, store, divulge, publish, distribute or share any content that may imply an illegitimate interference or infringement in any form of the rights based on the honor, image and personal and family privacy of third parties and, especially, age;
- Post on the Platform or profile or that of another User any comment or information that is illegal, racist, xenophobic, obscene, pornographic, abusive, defamatory, misleading, fraudulent or otherwise contrary to public morality or order;
- Alter or modify, copy, decompile, disassemble, do reverse engineering, grant licenses, lease, sell or imitate, totally or partially, the Platform, bypassing, deactivating or manipulating any other functions or services thereof;
- Infringe on industrial and intellectual property rights or the norms regulating the protection of personal data;
- Use the Platform to insult, defame, intimidate, violate the image itself or harass other Users;
- Access the email accounts of other Users;
- Introduce computer viruses, defective files, or any other software that may cause damage or alterations in the contents or systems of BADI or third parties;
- Send emails with a massive and/or repetitive nature to a plurality of people, nor send email addresses of third parties without their consent;
- Carry out publicity actions of goods or services without the previous consent of BADI;
- Impair or damage the reputation of BADI;
- Distribute, make available or otherwise communicate publicly, transform or modify any content or benefit from it without the prior authorization of the legitimate right holders; and
- Use the Platform for any other purposes than the rental of Premises through the Platform, such as circumventing the Platform Booking Policies by externally completing the booking or contacting Users in order to induce them to either advertise their Premises or breach the Agreement or any of its provisions.
Users shall refrain from using their profile and the rest of the contents of the Platform for illicit purposes or effects that are detrimental to the rights and interests of third parties, or that in any way can damage, disable, affect or impair BADI Platform, its content, and its services. Likewise, it is prohibited to prevent the normal use or enjoyment of the Platform to other Users and You are responsible for anything that happens through your account unless You close it or report misuse.
BADI will not be held responsible for publishing, and expressly declares that it does not identify with any of the opinions that may be issued by the Users of the Platform, who assume all the consequences for any comments they may issue.
Those who fail to comply with such obligations will be liable for any damages or harm they may cause. BADI shall not be held liable for any consequences, damages or losses that may arise from such access or use by third parties. Indeed, You agree to indemnify and hold harmless BADI and its directors officers, employees and collaborators in respect of all claims, liabilities, damages, losses and expenses which are connected with:
(i) the breach of the Agreement;
(ii) the improper use of BADI Platform; and/or
(iii) the breach of any applicable laws or regulations, specially those applicable pursuant to the location of the Premises.
Any User may report another User when he believes that he is in breach of the Agreement, and all Users may inform BADI of any abuse or violation, through the email firstname.lastname@example.org. BADI shall verify the reported information as soon as possible and shall take such action as it deems appropriate, reserving the right to withdraw and/or suspend any User of the Platform for breach of the Agreement. BADI also reserves the right to withdraw and/or suspend any message with illegal or offensive content, without the need for prior notice or subsequent notification.
If necessary, BADI will provide the police, security forces and bodies and/or other competent authorities with the pertinent information to understand whether the User’s activity may constitute a crime or an offence.
2.2. Registration and Booking Policy
In order to be a User of BADI Platform, the following requirements must be met by the User:
- Fill out the mandatory fields of the registration form, which ask for personal information such as name, surname, telephone number and others;
- Expressly accept these General Terms and Conditions of Use;
- Expressly accept Cookies Policy.
2.2.2. Booking Policy
126.96.36.199. Contracting parties
This Booking Policy regulates the relationship between Lister and the Seeker through BADI Platform only with regards to the functioning of BADI Booking System, notwithstanding the subsequent conditions agreed upon by the parties in the private Lease.
As a precondition for using BADI Booking System, both the Lister as well as the Seeker represent and warrant that they:
- are of legal age;
- are fully capable of advertising and renting the Premises;
- have complied and will comply with applicable national, regional and local laws and regulations, pursuant to the place in which the Premises are located;
- have read, understood and fully accept the Agreement.
188.8.131.52. Formalizing bookings through BADI Booking System
Pursuant to article 27 of the Law 34/2002, of July 11th, on Services of the Information Society and Electronic Commerce, we kindly provide You with the details of BADI Booking System, in particular:
- Necessary steps in order to complete a Booking;
- Confirmation means that will be sent to You in order to formally acknowledge that the Booking has been successful; and
- Available means to amend any mistakes in the information provided.
Users—Listers as well as Seekers—must sign up and obtain a User Account, subject to the Agreement, and enter the information indicated below.
- Full name;
- Billing address; and
- Valid payment information.
- Full name;
- Billing address; and
- Valid payment information.
Once the User Account is obtained, the Lister can upload the necessary information of the Premises, this is:
- Visuals of the Premises;
- Availability period;
- Description of the Premises; and
- Amenities, appliances or services included
BADI Platform allows Users to exchange information through the use of BADI Inbox and the following sequence of actions might follow:
- The Seeker may send a Booking Request either through the inbox or through a Listing to the Lister and the Lister may accept or decline such request; or
- The Lister may send a Booking Invite either through the inbox or through recommendations suggested by BADI to the Lister and the Seeker may accept or reject such request.
Please note that Users can send as many Booking Requests as they want. However, the acceptance of one of them will automatically cancel the remaining pending Booking Requests.
In case a Booking Request is sent either by the Lister or by the Seeker, BADI will send a Booking Proposal to the other party, who will have 24 hours to accept or decline the Booking. If, after 24 hours, BADI has not received a response, BADI will consider the Booking Proposal expired.
In the event that the Booking Proposal is accepted, BADI will confirm the details of the Booking with both the Seeker and the Lister via email and SMS. In addition, this information will appear in the corresponding section within the respective User Account.
If the Booking confirmation message sent by BADI contains an error or the User is for any reason not compliant with the information, the User should proceed to inform BADI of the reasons they believe there to be an error.
184.108.40.206. Rental Prices and Taxes
Users freely determine rental prices, and Listers can modify them at their convenience PRIOR to either sending an Invitation to Book to any Seeker or to sending a Booking request. Please note that once the Seeker accepts a booking correctly, and the Lister confirms it, the price determined by the Lister—both of the booking and monthly rental sum—cannot be modified. BADI does not recommend prices to its customers.
BADI is not in any way liable for taxes arising out of or derived from any such Leases. Therefore, Users are the sole responsible for the tax, any other obligations arising from the Lease, as well as any charges or encumbrances or contractual or extracontractual liability arising in connection with the lease and the relationship established between the Users, and Users expressly agree to hold BADI harmless in this regard. Indeed, Users are the sole responsible for compliance with local, regional, state or national laws that are applicable in each case.
220.127.116.11. BADI Fees
Upon acceptance of a Booking Request, BADI will provide detailed information about BADI Fee amounts. Please note that fees might not be applicable depending on the location of the Premises. Therefore, we kindly invite you to check the information icon appearing next to the payment breakdown appearing before the confirmation of a Booking Request.
Users will be duly informed about BADI Fee amounts before accepting the Booking Request.
Users expressly authorize BADI to charge such fees as follows:
- Regarding the Listers fees: upon confirmation of the Booking Request, together with the First Transfer amount paid by Seeker and, in the event of cancellation, in accordance with the cancellation policy provisions in section 18.104.22.168. below.
- Regarding the Seekers fees: upon a 48 hours period from the Start Date and, in the event of cancellation, in accordance with the cancellation policy provisions in section e. below.
22.214.171.124. Lister and Seeker Responsibilities
After the Seeker or the Lister accepts the Booking Request and BADI has sent the Booking Confirmation to both the Seeker and the Lister, including the contact information of both parties, it is the responsibility of the Lister to provide any additional instructions to the Seeker about his move into the Premises.
The Lister guarantees that the Premises booked by the Seeker are in reasonable conditions with regard to its liveability and, in particular, the Lister guarantees that the characteristics of the Premises and terms related to the price of the Lease are in accordance to those that were published in the Listing of the Premises. In addition, the Lister guarantees that the Premises count with an occupancy certificate issued by the corresponding competent authorities, in accordance with the applicable regulations.
If You use BADI Platform, You agree to pay BADI the applicable BADI Fees, BADI Penalty and Taxes or expenses that You might be obliged to pay according to the applicable regulations. All prices are indicated in the currency where the room is located and might be increased by the corresponding indirect tax, such as VAT.
Please note that any failure to pay these BADI Fees will constitute a breach of the Agreement and it will entitle BADI to take the appropriate legal actions.
You also agree that:
(i) The payment for your Booking may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates); and
(ii) We may calculate Taxes payable by You based on the billing information that You provide us at the time of purchase.
(iii) You will assume any Taxes and obligations arising from the services provided that the competent authorities may require or that are established in the regulations in force.
Payment processing services for BADI are provided by Stripe Technology Europe, Limited (“Stripe”) and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service(collectively, the “Stripe Services Agreement”). By adhering to BADI General Terms and Conditions of Use You agree that:
- Payments between Listers and Seekers are processed through Stripe as a payment service provider.
- Any Fees and Penalties to be paid to BADI by the Users shall be processed through Stripe as payment service provider, either (a) by deducting such amount from the sum to be paid to the Lister or the Seeker, as the case may be, or (b) by debiting the relevant amount from the credit card provided by the Lister or the Seeker, as the case may be.
As a condition for Stripe to be able to process the payments mentioned above, You agree to provide BADI accurate and complete information about You and your business, and You authorize BADI to share it and transaction information related to your use of the payment processing services provided by Stripe.
BADI shall not be liable for any damage or loss attributable to Stripe.
2.4. Cancellation Policy
Users expressly consent and acknowledge that they will lose the withdrawal right set forth once a distance and off-premises agreement has been fully performed by the trader.
As previously indicated in section I. d, BADI services are considered completed when booking is confirmed and, subsequently, no withdrawal right may be exercised by the User after such confirmation has taken place.
2.4.1. Cancellation due to Compliance Violations
During the Start Date (move-in):
(i) the Seeker can inform BADI about any aspect of the Premises that he considers a Compliance Violation, as well as notify BADI about any aspects of the Premises that are not truthfully explained or represented on the Listing, by sending an email to email@example.com, including the Booking ID number and attaching required visual evidence (photos and/or videos).
(ii) both the Lister and the Seeker can inform BADI about any aspect of the Seeker/Lister, respectively, that they consider a Compliance Violation, by sending an email to firstname.lastname@example.org, including the Booking ID number and supporting evidence.
Once BADI team has received the email, at their own discretion, they will verify and evaluate the situation. In the event that, after revision by BADI team, a Compliance Violation is found, all fees associated with the Booking and the Fist Transfer will be refunded to either the Seeker or the Lister.
2.4.2. Cancellation by the Lister
The Lister can send a cancellation request to Badi Customer Services in order to cancel any Booking without any penalty if such cancellation takes place within 15 days or a longer period before the Start Date and the Lister duly informs BADI about such cancellation by email.
If the Lister cancels:
a. 15 days or more before the Start Date, BADI will reimburse both BADI’s Lister and Seeker fees as well as the First Transfer to the Seeker, provided that Seeker is in compliance;
b. 14 days or later before the Start Date, BADI will retain BADI’s Lister fee and will also charge him as BADI Penalty an amount equal to 25% of the First Transfer, which may be debited from the credit card provided by the Lister, whereas BADI will reimburse to Seeker the full amount corresponding to the First Transfer and BADI’s Seeker fees to the Seeker, provided that Seeker is in compliance;
c. 6 days or later before the Start Date, BADI will retain BADI’s Lister fee and will also charge him as a BADI Penalty an amount equal to 50% of the First Transfer, which may be debited from the credit card provided by the Lister, whereas BADI will reimburse to Seeker the full amount corresponding to the First Transfer and BADI’s Seeker fees to the Seeker, provided that Seeker is in compliance; and
d. 48 hours or later, which may be debited from the credit card provided by the Lister, whereas BADI will reimburse the full amount corresponding to the First Transfer and BADI’s Seeker fees to the Seeker.
The Lister expressly agrees to pay the above-mentioned amounts and accepts that BADI will send a payment request which shall be payable by the Lister within 30 days.
Extenuating Circumstances for Cancellations by the Lister
In the event that the Lister sends a cancellation request to Badi Customer Services in order to cancel an accepted booking due to an extenuating Circumstance reason as indicated below, BADI may waive the Cancellation Policy in the terms set out below.
Please note that the following are the only Extenuating Circumstances that BADI may consider:
- Serious injury, illness or death of the Lister;
- Serious injury, illness or death of a first or second degree relative, a minor or handicapped person which the Lister is the legal guardian or primary substitution.
- Death of a third degree relative;
- Serious damage to the accommodation; and/or
- Official declaration of disaster zone in the city where the accommodation is located.
Additionally, please note that this waiver may only be applied by BADI if the following conditions are met:
- The Lister contacts BADI customer support as soon as possible; and
- BADI provides the Lister with a 7 days period to send the appropriate supporting documents to BADI customer support which at the sole discretion of BADI are considered sufficient.
The Seeker can send a cancellation request to Badi Customer Services in order to cancel any Booking without any penalty if such cancellation takes place within a 15 days or a longer period before the Start Date and the Seeker duly informs BADI about such cancellation by email.
If the Seeker cancels:
a. 15 or more days before the Start Date, BADI will reimburse both BADI’s Lister and Seeker fees as well as the First Transfer to the Seeker;
b. 14 days or later before the Start Date, BADI will retain BADI’s Seeker fee and will also retain an amount equal to 50% of the First Transfer, which will be transferred to the Lister together with BADI’s Lister fees and BADI will reimburse the Seeker the remaining 50% of the First Transfer; and
c. 6 days or later before the Start Date, BADI will retain BADI’s Seeker fee and will also retain an amount equal to 100% of the First Transfer, which will be transferred to the Lister together with BADI’s Lister fee.
Extenuating circumstances for cancellations by the Seeker
In the event that the Seeker sends a cancellation request to Badi Customer Services in order to cancel an accepted booking due to an extenuating Circumstance reason as indicated below, BADI may waive the Cancellation Policy.
Please note that the following are the only Extenuating Circumstances that BADI may consider:
- Serious injury, illness or death of the Seeker;
- Serious injury, illness or death of a first or second degree relative, a minor or handicapped person which the Seeker is the legal guardian or primary substitution;
- Death of a third degree relative;
- Lost of employment by the Seeker, after the booking was confirmed;
- New employment by the Seeker in a new company where work location is in a different city to the reservation, after the booking was confirmed;
- Extension of employment contract by the Seeker where the work location is different from the city to the reservation, after booking was confirmed;
- Mandatory transfer for employment of the Seeker where the work location is a different city from the booking, after the booking was confirmed;
- Official declaration of disaster zone in the city where the accommodation is located; and
- Unexpected visa denial for unjustified reasons and, not cause either directly or indirectly by the Seekers acts or omissions, which restrict the Seeker from relocating to the city where the accommodation is located.
Additionally, please note that this waiver may only be applied by BADI if the following conditions are met:
- The Seeker contacts BADI customer support as soon as possible; and
- BADI provides the Seeker with a 7 days period to send the appropriate supporting documents to BADI customer support which at the sole discretion of BADI are considered sufficient.
2.5. Other services provided by BADI
BADI Guarantees are an additional BADI Service that BADI may discretionary offer its Users provided that all the relevant conditions indicated hereinafter are properly met and duly documented. Therefore, such guarantees do not require any opt-in or selection from your side.
BADI reserves the right to modify or withdraw this policy at any time and at its sole discretion.
BADI guarantees will be based on the length of the stay indicated on the Booking Confirmation sent to Lister and Seeker by BADI and, if the length of the stay is indicated as undefined by the Users, the guarantees will apply for a period of thirty two (32) days.
2.5.1. Other services provided to Listers
In the event that the Seeker deliberately causes damages to the Premises during their stay and the repair costs exceeds the deposit privately agreed between Lister and Seeker, BADI may provide coverage up to the value of 400€ at the company’s discretion if the following requirements are met:
The Lister must contact BADI customer support within 48h from the date the damage was caused, accompanied with the following supporting documentation:
- Photographs or videos of the damages;
- Copy of the Lease agreement; and
- Copy of the deposit receipt to be issued and duly stamped by a bank entity.
BADI customer support will then open a ticket (i.e. a file) regarding your case for investigation and BADI will contact the Seeker for further verification. Additionally, within seven calendar days after notifying BADI customer support, the Lister must send the receipts corresponding to the repairs undertaken.
BADI customer support reserves the right to contact any relevant party to verify the information submitted by both the Lister and the Seeker.
The guarantee will only cover the damage area or object and not the labour costs, transportation or taxes (VAT) and please note that the following items will be excluded from the guarantee:
- Pieces of art;
- Money; and/or
- Personal objects (e.g. computers, tablets, wallets, watches, shoes, clothes, etc)
Additionally, Badi guarantees will not cover damages due to normal wear and tear.
126.96.36.199. Early departure or non-payment by the Seeker
In the event that the Seeker leaves the Premises before the agreed End Date without having paid the outstanding amount to such End Date to the Lister and the agreed deposit amount privately agreed between Lister and Seeker does not cover said amount, BADI may pay the Lister the outstanding amount equal to up to 30 days rent from the date the Seeker left the accommodation according to the rental price indicated in the Booking Confirmation sent by Badi to both Seeker and Lister.
Please note that such guarantee may only be applicable provided the following conditions are met:
The lister must contact BADI customer support within 48h from the date the Seeker left the Premises, accompanied with the following supporting documentation:
- Copy of the privately signed Lease agreement, in which the agreed End Date must be stated; and
- Copy of the deposit receipt to be issued and duly stamped by a bank entity.
BADI customer support will then open a ticket (i.e. a file) regarding your case for further investigation and will contact the Seeker to confirm the departure date.
If the investigation ends with a positive result, BADI will re-publish the Listing to help the Lister on finding a new Seeker as soon as possible.
Please note that this guarantee will exclusively be applied if the following conditions are met:
- the deposit paid from the Seeker is insufficient to cover the amount corresponding to the rental price of the next 30 days from the Seeker’s departure date;
- the Lister does not unreasonably decline the publication by BADI of the Premises in order to find a new Seeker; and
- The Lister does not unreasonably decline a suitable Seeker interested in the Premises.
In the event that a new Seeker moves-in within this 30-days period, BADI may only pay the Lister the amount corresponding to the days the accommodation was effectively empty.
2.5.2. Other services provided to Seekers
188.8.131.52. Last minute cancellations
In the event that the Lister submits a cancellation request of an accepted booking less than 48h in advance to the Start Date, BADI will provide the Seeker with all the support needed to find a new accommodation.
3 YOUR RIGHTS
3.1. License to BADI regarding your content
As between You and BADI, You own the content and information that You submit or post, and You are granting BADI a worldwide non-exclusive license to use, copy, modify, distribute, publish, and process, information and content that You provide through BADI Platform, without any further consent, notice and/or compensation to You or others.
Therefore, You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights). You will be the sole responsible for the content and information you provide and You will hold BADI harmless from any claim regarding such content or information.
Please note that BADI may be required by law to remove certain information or content in certain countries.
3.2. Service Availability
We may change or discontinue any of our Services. Therefore, BADI does not warrant to store or keep showing any information and content that You may have posted.
BADI reserves the right to restrict, suspend, or terminate your account if BADI believes that You may be in breach of the Agreement or any applicable national, regional or local law or regulation.
3.4. Intellectual Property Rights
BADI is the owner or licensee of all the intellectual and industrial property rights included in BADI Platform as well as the contents accessible through it. The intellectual property rights of the Platform, as well as: texts, images, graphic design, navigation structure, information and contents that are collected in it are the property of BADI, to whom is the exclusive exercise of the rights of exploitation of the same in any form and, in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with the Spanish legislation on intellectual and industrial property rights.
The User’s authorization for access to the Platform does not imply a waiver, transmission, license or total or partial transfer of intellectual or industrial property rights by BADI. It is not permissible to delete, circumvent or manipulate in any way the contents of the BADI. It is also forbidden to modify, copy, reuse, exploit, reproduce, communicate publicly, make second or later publications, upload files, mail, transmit, use, treat or distribute in any way all or part of the contents included in BADI Platform for public or commercial purposes, if You do not have the express written permission of BADI or, where appropriate, the holder of the rights to which it pertains.
The software licensed and/or developed by and for BADI is protected by the national and international regulations in force in the field of intellectual and industrial property rights.
The User who proceeds to share any type of content through BADI Platform, shall ensure to hold the rights necessary to do so, exempting BADI of any responsibility on the content and legality of the information offered.
BADI expressly prohibits the realization of “framing” or the use by third parties of any other mechanisms that alter the design, original configuration or contents of the Platform.
Users and, in general, those persons who propose to establish a link or hyperlink (hereinafter, the “link”) between their web site and the platform must fulfil the following conditions:
- The link will only allow access to the Platform in the manner set up by the API which BADI will make available;
- The link will not be able to reproduce the appearance or contents of the Platform;
- No false, inaccurate or incorrect statements or indications will be made about BADI, its directors, its employees, or its collaborators;
- It will not be declared or implied that BADI has authorized the link or has supervised or assumed in any way the services offered by the third operator who establishes the link on its website, platform or system;
- Except for those signs that are part of the same link, the website, Platform or system in which it is established it will not contain any brand, trade name, denomination, logo, slogan or other distinctive signs pertaining to BADI;
- It shall not contain any content contrary or invidious to the rights of privacy or publicity or of any other rights of third parties;
- It shall contain no illicit, obscene, pornographic, indecent information or content, which is in any way subject to public safety or generally accepted good manners;
- It shall not will, incite or promote criminal, slanderous, defamatory, infamous, abusive, threatening, violent or, in general, contrary to law and public order or will, incite or promote actions, attitudes or discriminatory thoughts on the basis of race, gender, sexual identity, age, religion, belief, opinion, nationality, disability, or any other personal or social circumstance or condition.
The establishment of the link does not imply in any case the existence of relations between BADI and the owner of the website, platform or system in which it is established, neither the acceptance and approval by BADI of its contents implies any acceptance of responsibility for the quality, legality, reliability and/or usefulness of those other websites to which it is possible to accede through hyperlinks.
BADI is exonerated of all responsibility for the correct functioning of such links, the results obtained through them, the veracity and lawfulness of the content or information that can be accessed, as well as the damages that the user may suffer by virtue of the information found in the websites so linked.
3.5. Processing of the information
4 BADI’S DISCLAIMER AND LIMIT OF LIABILITY
4.1. No Warranty
TO THE EXTENT ALLOWED BY LAW, BADI AND ITS AFFILIATES:
(i) DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS (E.G. WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, AND NONINFRINGEMENT);
(ii) DO NOT GUARANTEE THAT BADI PLATFORM WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS; AND
(iii) PROVIDE THE SERVICE (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS.
In the event that some applicable laws do not allow some of the above-mentioned disclaimers, please note that those disclaimers may not apply to You.
4.2. Exclusion of Liability
The User is the sole responsible for having the necessary services and equipment for browsing the internet and for accessing BADI Platform. In case of any incident or difficulties to access the Platform, the User can inform BADI to the email email@example.com, who will proceed to analyse the incident and give the User instructions on how to resolve it in the shortest possible time.
BADI does not control and is not responsible for the content discharged by Users through the Platform, who are the sole responsible for the legal adequacy of said contents. In particular, BADI excludes any liability for damages of any nature whatsoever derived, some examples of this include:
- The disruption to, or the lack of availability of, the Platform;
- The violation of the User’s privacy and/or the impersonation of their identity by third parties;
- The possible transmission of elements that adversely affect the computer systems of the User;
- The accuracy, completeness and timely updating of the content hosted on the Platform; and
- The accuracy, integrity or quality of the material generated and/or transmitted by, or for, the User.
The User is the sole responsible for infractions that may be incurred or any damages that may be caused by the use of the Platform, LEAVING BADI, ITS PARTNERS, COLLABORATORS, EMPLOYEES AND REPRESENTATIVES EXONERATED OF ANY KIND OF RESPONSIBILITY THAT COULD BE DERIVED BY THE ACTIONS OF THE USER.
THE USER IS THE SOLE RESPONSIBLE FOR ANY CLAIM OR LEGAL ACTION, JUDICIAL OR EXTRAJUDICIAL, INITIATED BY THIRD PARTIES AGAINST BADI BASED ON THE USE BY THE USER OF THE PLATFORM. IN THIS CASE, THE USER WILL ASSUME ALL EXPENSES, COSTS AND INDEMNITIES TO BE TRANSFERRED TO BADI DUE TO SUCH CLAIMS OR LEGAL ACTIONS.
BADI has NO OBLIGATION TO CONTROL AND DOES NOT CONTROL USERS’ USE OF THE PLATFORM AND, THEREFORE, DOES NOT GUARANTEE THE USERS USE THE PLATFORM IN ACCORDANCE WITH THE PROVISIONS OF THE AGREEMENT, NOR THAT THEY MAKE A DILIGENT AND/OR PRUDENT USE OF IT.
BADI is excluded for any liability for damages of any nature that may be due to the illicit use of the Platform by Users or that may be due to the lack of veracity, validity, completeness and/or authenticity of the information that Users provide to other Users about themselves and, in particular, but not exclusively, for damages of any nature that may be due to the impersonation of the personality of a third party’s personality by a User in any kind of communication performed through the Platform.
BADI shall not be liable for any damage or loss attributable to Stripe
Notwithstanding the previous statement, BADI reserves the right to limit, in whole or in part, access to the Platform for certain Users, as well as to cancel, suspend, block or eliminate certain type of contents, by means of the use of technological instruments suitable for the effect, if they had knowledge that the activity or information stored is illegal or that it damages property or rights of a third party. In this regard, BADI will be able to establish the necessary filters in order to avoid illicit or harmful contents pouring into the network.
TO THE EXTENT PERMITTED BY LAW, BADI AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, OPPORTUNITIES, REPUTATION, PROFITS OR REVENUES, RELATED TO THE SERVICES (E.G. OFFENSIVE OR DEFAMATORY STATEMENTS, DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT).
You may terminate the Agreement at any time without notice to BADI. On termination, You lose the right to access or use BADI Platform. However, any outstanding obligations and amounts owed by you or BADI prior to termination shall survive termination.
6 GENERAL TERMS
If any provision of the Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of the Agreement shall not be affected.
Additionally, if any provision of the Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable but would be legal, valid and enforceable if some part of it was deleted or modified, the provision or part provision in question shall apply with such deletions or modifications as may be necessary to make the provision legal, valid and enforceable.
6.2. Entire agreement
You and BADI agree that the Agreement constitutes the entire agreement between You and supersedes all previous agreements, understandings and arrangements between You, whether in writing or oral.
Each party acknowledges that it has not entered into the Agreement in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in the Agreement. You shall have no claim for innocent or negligent misrepresentation on the basis of any statement in the Agreement.
Nothing in the Agreement purports to limit or exclude any liability of BADI for fraud.
6.3. No waiver
No failure, delay or omission by BADI in exercising any right, power or remedy provided by law or under the Agreement shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy. Therefore, a waiver of any term, provision, condition or breach of the Agreement shall only be effective if given in writing and signed, and only to be applicable in the instance and for the purpose for which it is given.
6.4. No assignment
The User may not assign any rights or obligations under the Agreement. However, BADI may assign, subcontract or encumber any right or obligation under the Agreement, in whole or in part, without the User’s prior consent. Indeed, BADI may perform any of its obligations and exercise any of its rights granted under the Agreement through any affiliate.
The Agreement does not create any third-party beneficiary rights and, therefore, no third party to the Agreement has the right to enforce any of its terms.
6.5. Legal notices
Notices to You may be given and are deemed received by means of the email address provided during Your registration to BADI Platform.
7 GOVERNING LAW AND DISPUTE RESOLUTION
You and BADI agree that the laws of the Kingdom of Spain, excluding conflict of laws rules, shall govern any dispute relating to the Agreement, unless mandatory consumer law provisions dictate otherwise.
Nevertheless, please note that BADI will use its best efforts to try to resolve any disputes with You in a friendly, prompt and efficient manner, for which we kindly ask You to contact us as soon as possible at firstname.lastname@example.org
However, if You are unhappy with BADI Platform and You would like to issue court proceedings, by means of the Agreement You and BADI agree to submit any disputes to the courts of Barcelona (Spain), which will have exclusive jurisdiction in relation to the Agreement, unless mandatory consumer law provisions dictate otherwise.
If You have the status of consumer, You may also submit any dispute arising from or related to the Agreement to an alternative dispute resolution procedure (“ADR”). The list of ADR platforms available from the European Commission can be found at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.